Thank you for our new fireplace! The customer service, communication, and quality of work are excellent! Highly recommended!
Attila N in Columbia MD
Sales
The quote for the service was top notch and thoroughly explained. The scheduling was a challenge as my appointment was changed several times. The technicians that came to do the service work were punctual and very friendly and explained everything they were doing. The technicians came with the wrong material and had to leave and return a second time to complete the work.
Len H in Ellicott City
Service
After another company told me my fireplace could not be fixed I contacted Fireside. Beginning with Maria who was so helpful and accommodating to Tom who came and checked everything out and said it could certainly be fixed. Then Cole came and worked and worked and worked for 6 1/2 hours, finally getting my “unfixable “ fireplace working just like new. I am so impressed and so pleased that I didn’t have to get an entire new fireplace and they saved me money as well as a winter without a fireplace. Thank you all!
Marsha G in Pikesville, Maryland
Service
We've had our wood fireplace installed by Fireside Stone & Patio about 5 years ago. Tom came to our house, and patiently listened to what we wanted. There were some mistakes made with working with the stone masons, and Tom graciously absorbed the cost. This is EXCEPTIONAL business conduct. We recommended Fireside to our neighbor, who chose to use Fireside for one of their projects. We frequently use and greatly enjoy our Fireside installed fireplace!! We highly recommend Fireside Stone & Patio to anyone looking for a beautiful and warm fireplace in the winter!!
John H in Woodbine, MD
Sales
Our new fireplace has just been installed. We are so impressed! The quality of the product, sales experience and attention to detail is superb. The installation team completed their work throughout the day, treating our home with care and ensuring the fireplace was set up perfectly. Fireside cares about their customers and it shows! We highly recommend their services.
Eloise K in Fulton
Service
Tom and the entire team were great to work with. What started with a quick sketch resulted in a great wood burning stone fireplace that exceeded our expectations. Thanks Fireside!
Baden P in Ellicott City
Sales
Superb management and staff. They offer a very unique patio rental experience on their outdoor showroom patio. Excellent location and great atmosphere.
J K in Ellicott City
Sales
This is a superb business. Everyone is helpful and attentive. They are as honest as the day is long. The owner is directly involved in designing solutions. I had a blower installed on my fireplace, but I know they have the talent on staff for big jobs like outdoor kitchens etc. Highly recommend.
Dale H in Ellicott City
Sales